Follow Me

FAQ's

 What kind of tours do you provide? 

Follow Me Portugal Tours specializes in providing tailor-made private tours across Portugal. We focus on main cities such as Fátima, Évora, Lisbon, Sintra, and Setúbal, but we also offer personalized tours throughout the entire country. Our highly qualified and attentive tour guides are dedicated to delivering enriching experiences that cater to your specific interests and needs. 

Have you received any awards or recognition for your quality? 

Yes, we take great pride in our exceptional service. We proudly maintain a 100% 5-star rating across all our platforms. In 2023, we were honored to be featured by NIT (NewInTown) as one of the top 5 experiences in Setúbal. Additionally, GetYourGuide has labeled several of our best-selling tours as “Top Pick” and Tripadvisor has recognized us with a ” Recommended by 100% of travellers ” rating.

Do you offer tours for people with mobility issues?

Yes, we are committed to making our tours accessible to everyone. We can organize tours that accommodate people with mobility issues, ensuring a comfortable and enjoyable experience. Please let us know your specific needs when booking, and we will tailor the tour accordingly. 

How do I book a tour? 

You can book a tour by visiting our website or contacting us directly via email or phone. Our team will assist you in planning and customizing your tour according to your preferences. (colocar espaço para os links de email, telephone e site). 

Do you offer transportation services?

Yes, besides providing walking tours, we also conduct full-day tours with pick-up and drop-off arrangements from and to your accommodation. Our goal is to ensure a hassle-free and comfortable journey for you. 

What payment methods do you accept?  

We accept various payment methods, including credit/debit cards and bank transfers. We accept payments worldwide. Detailed payment instructions will be provided during the booking process. 

What should I bring on the tour?  

We recommend bringing comfortable clothing and shoes, a hat and sunscreen for sun protection, a camera to capture the beautiful moments, and any personal items you may need. Our guides will provide you with any additional recommendations based on your specific tour. 

What is your cancellation policy? 

We understand that plans can change, so we’ve made our cancellation policy as flexible as possible. We offer FREE cancellation: if you cancel more than 24 hours before the start of the activity, you’ll receive a full refund of the reservation price. However, for cancellations made 24 hours or less before the activity starts, or in case of no-show, no refund will be provided. 

What languages are offered on the tours?

Our tours are available in Portuguese and English. When booking, please indicate your preferred language.

Can we bring our children on the tours?

Absolutely, children are more than welcome! We offer different pricing for adults and children.

Is it necessary to book the tours?

Yes, making a reservation is essential. We recommend booking at least one week in advance. This allows us to arrange your tour details, such as the group leader, number of participants, language preference, ticket purchases (if applicable), and vehicle availability.

Is Follow Me – Portugal Tours a legally registered business?

Yes, we are officially registered and accredited by “Turismo de Portugal” as a tourism entertainment provider, with registration code RNAAT nº544/2024.